Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, register for workshops, purchase products, or contact us for support. This may include your name, email address, phone number, payment information, and photography preferences.

We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and respond to your comments and questions.

We may also use your information to personalize your experience, send you promotional communications (with your consent), monitor and analyze trends and usage, and detect and prevent fraudulent transactions and other illegal activities.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may also disclose your information if required by law, to protect our rights and property, or in connection with a business transfer such as a merger or acquisition.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We regularly review our security procedures and update them as necessary to maintain the confidentiality and integrity of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) for various purposes including authentication, preferences, and analytics.

Third-Party Services

Our website may contain links to third-party websites and services, including payment processors, analytics providers, and affiliate partners. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We may use third-party analytics services to help us understand how our website is used and to improve our services. These services may collect information about your use of our website and other websites.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Japan and other countries where we or our service providers operate. We ensure that such transfers comply with applicable data protection laws.

When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this privacy policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

The retention period may vary depending on the type of information and the purpose for which it was collected, taking into account legal requirements and business needs.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to object to or restrict certain processing of your information.

You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. You can also update your account preferences through your account settings.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

Email: privacy@tharvenpeak.com
Phone: +81 3-5786-3400
Address: Japan, 〒106-0032 Tokyo, Minato City, Roppongi, 6 Chome 六本木ヒルズ

Effective Date: January 1, 2025